QR codes and mobile reporting
Scan a QR code at a room, space or asset. The location is known immediately and employees can add text, voice, photo or video.
Why it matters
Replace scattered chats, paper lists and lost maintenance requests.
Aurora brings daily technical follow-up into one workflow. Employees report quickly from their phone, engineering receives the right context and management keeps visibility over open work and history.
What Aurora brings together
From report to solution in one hotel app.
AI assistance
AI assistance is available in supported Aurora modules to help employees and administrators reach relevant information and knowledge faster.
Offline and automatic notifications
Important report information can be kept during a temporary connection loss and processed later. Push notifications keep the right people informed.
Tasks and clear statuses
Assign work, set priorities and follow progress from a new report through to the completed solution.
Preventive maintenance and checklists
Plan recurring inspections and maintenance for rooms, spaces and assets with practical checklists.
Suppliers, history and reporting
Keep suppliers, previous interventions and complete history with the right location or asset and use reporting for management visibility.
How it works
Hotel maintenance app for Belgium and the Netherlands: from first signal to completed work.
- 01
Report
An employee scans, speaks or types the issue and adds a photo or video when useful.
- 02
Assign and complete
Aurora connects the report to the right location, owner, priority and follow-up.
- 03
Close and retain
The solution stays available with comments, supplier information and history for future work.
First hotel customer
Aurora Hotel in practice at The Notary in Bruges.
The Notary in Bruges uses Aurora Hotel for the daily follow-up of maintenance, tasks and reports.
Visit The NotaryDesigned for hotels
For housekeeping, front desk, engineering and management.
Aurora is designed around the daily operations of hotels and B&Bs in Belgium and the Netherlands. Each role gets the context it needs while managers retain the full picture.
FAQ
Frequently asked questions
Which hotel uses Aurora?
The Notary in Bruges uses Aurora Hotel for the daily follow-up of maintenance, tasks and reports.
Is Aurora an app?
Aurora is an installable web app for supported phones, tablets and computers. It does not require a separate native app-store installation.
Can staff report an issue by QR code?
Yes. QR codes can be connected to rooms, spaces and assets so location and context are known immediately.
Does Aurora include AI?
AI assistance is available in supported Aurora modules to make information and knowledge easier to access within hotel operations.
Can Aurora handle a temporary internet outage?
Important report information can be retained safely and processed when connectivity returns.
Does Aurora currently integrate with a PMS?
Not yet. Aurora currently focuses on daily operations, maintenance, incidents and tasks.
AURORA HOTEL OPERATIONS
See how Aurora fits your hotel.
We will walk through the workflow with your hotel, roles and daily operations in mind.
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