Report incidents centrally
Housekeeping, front desk and maintenance report an issue with text, voice, photo or video. Location and priority stay attached.
Why it matters
From a room defect to accountable follow-up.
A front desk note, a photo in a chat and a paper work order each tell only part of the story. Aurora keeps the complete context with the right room, space or asset.
What Aurora brings together
One maintenance process for the entire hotel.
Assign work clearly
Every task has an owner and status, so the team can see what is new, in progress, blocked or resolved.
Keep asset history
Previous incidents, documents, suppliers and maintenance remain linked to the asset or location.
How it works
Hotel maintenance software: from first signal to completed work.
- 01
Report
Scan a QR code or open Aurora and capture what is happening.
- 02
Plan and complete
Assign the report, set its priority and keep progress visible.
- 03
Learn from history
Record the solution and identify repeat failures before they affect guests.
Designed for hotels
For hotels that want practical maintenance management.
Aurora supports independent hotels, hotel groups and maintenance teams that need to collaborate faster without a heavy system for every employee.
FAQ
Frequently asked questions
Is Aurora only for the engineering team?
No. Housekeeping and front desk can report, maintenance can execute, and management keeps the overview.
Does every employee need to install software?
Aurora is an installable web app that works on supported phones, tablets and computers.
Can preventive maintenance be planned alongside incidents?
Yes. Recurring inspections, checklists and planned work live beside unexpected incidents in the same environment.
AURORA HOTEL OPERATIONS
See how Aurora fits your hotel.
We will walk through the workflow with your hotel, roles and daily operations in mind.
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