1. Controller
- Official name and legal form
- [TO BE COMPLETED]
- Registered address
- [TO BE COMPLETED]
- Privacy contact
- demo@bruneelfacility.com
- Data protection officer
- [IF APPLICABLE: DPO contact details]
2. Which data do we process?
- Information you provide through the demo form, such as your name, organisation, business email address, optional telephone number, preferred time and optional message.
- Information you voluntarily include when contacting us directly by email.
- Technical data required to deliver and secure the website, such as IP address, time, browser information, requested URL and security signals.
When you submit the demo form, the entered information is sent through a secure connection to the Bruneel Facility form service and forwarded to demo@bruneelfacility.com. The information is used only to handle your request and contact you about it.
The website uses Cloudflare Web Analytics for aggregated visitor and performance statistics. This measurement uses no cookies or local browser storage and does not track individual visitors. The website contains no advertising tracking. The music choice is not stored in local browser storage or a cookie.
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Responding to your enquiry and taking requested pre-contractual steps | Performance of your request and, where appropriate, legitimate interest in professional communication |
| Keeping the website available and secure, preventing abuse and investigating technical issues | Legitimate interest in network and information security |
| Complying with legal obligations | Legal obligation, where applicable |
4. Recipients and service providers
Where necessary, data may be processed by categories of service providers such as hosting and security providers and the email provider. They may only process data within the scope of their assignment and the applicable arrangements.
[TO BE CONFIRMED: final list or categories of processors after the VPS migration]
5. Transfers outside the EEA
[TO BE CONFIRMED: whether personal data are processed outside the European Economic Area and, if so, which appropriate safeguards apply]
6. Retention
Contact details are kept no longer than necessary to handle your request and any subsequent business communication, taking account of statutory evidence and retention duties. Technical security data are retained in line with the necessary security and incident periods of the relevant providers.
[TO BE CONFIRMED: specific internal retention periods or final criteria]
7. Your rights
Where the conditions are met, you may request access, correction, erasure, restriction, portability or object to processing. Where processing relies on consent, you may withdraw that consent. Send your request to demo@bruneelfacility.com. To prevent abuse, we may request reasonable information to confirm your identity.
8. Complaints
You may lodge a complaint with the Belgian Data Protection Authority. We appreciate the opportunity to address your concern directly first.
9. Security and automated decisions
The public website is served over HTTPS, uses security headers and relies on the current hosting and security layer to limit automated abuse. Other measures depend on the service providers involved and internal procedures.
This website does not make solely automated decisions that produce legal or similarly significant effects for you.
Last updated: 1 September 2026