1. Controller
- Trade name / establishment unit
- Bruneel Facility
- Business address
- Nieuwe Bogaardestraat 18, 9990 Maldegem, Belgium
- Company number
- 0648.543.483
- Privacy contact
- demo@bruneelfacility.com
2. Which data do we process?
- Information you provide through the trial request form, such as your name, hotel or organisation, business email address, optional telephone number, official website, role and selected solution or plan.
- Information you voluntarily include when contacting us directly by email.
- Technical data required to deliver and secure the website, such as IP address, time, browser information, requested URL and security signals.
When you submit the trial request form, the entered information is sent through a secure connection to the Bruneel Facility form service and forwarded to demo@bruneelfacility.com. The information is used only to handle your request and contact you about it.
The website has no user account or advertising tracking. Google Analytics is loaded only after the visitor gives consent. Without consent, Analytics measurement is not activated. The music choice is not stored in local browser storage or a cookie.
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Responding to your enquiry and taking requested pre-contractual steps | Performance of your request and, where appropriate, legitimate interest in professional communication |
| Keeping the website available and secure, preventing abuse and investigating technical issues | Legitimate interest in network and information security |
| Complying with legal obligations | Legal obligation, where applicable |
4. Recipients and service providers
Where necessary for website operation, security, hosting, email and consent-based analytics, data may be processed by the relevant technical service providers. They may only process data within the scope of their assignment and the applicable arrangements.
5. Transfers outside the EEA
Where a service provider processes personal data outside the European Economic Area, this takes place only where a valid transfer mechanism and appropriate safeguards apply under the applicable privacy rules. Google Analytics is activated on this website only after the visitor has given consent.
6. Retention
Contact and demo information is kept no longer than necessary to handle the request and any subsequent business communication, taking account of applicable statutory evidence and retention duties. Technical security information and logs are retained for as long as reasonably necessary for security, troubleshooting and incident handling.
7. Your rights
Where the conditions are met, you may request access, correction, erasure, restriction, portability or object to processing. Where processing relies on consent, you may withdraw that consent. Send your request to demo@bruneelfacility.com. To prevent abuse, we may request reasonable information to confirm your identity.
8. Complaints
You may lodge a complaint with the Belgian Data Protection Authority. We appreciate the opportunity to address your concern directly first.
9. Security and automated decisions
The public website is served over HTTPS, uses security headers and relies on the current hosting and security layer to limit automated abuse. Other measures depend on the service providers involved and internal procedures.
This website does not make solely automated decisions that produce legal or similarly significant effects for you.
Last updated: 1 September 2026